Privacy Policy

RRL Business Solutions ("RRL", "we", "us", or "our") is committed to protecting the privacy of individuals who visit our website and interact with our services. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your information.

By using this website, you agree to the collection and use of information in accordance with this policy. If you have questions or concerns, please contact us at the address provided at the end of this document.

We may collect the following types of personal information when you interact with our website or contact us:

• Contact information — your name, company name, email address, and phone number, when submitted through our contact form or other inquiry channels.
• Messages and inquiries — the content of messages you send us through the contact form, including your area of interest and any details you choose to share.
• Voluntarily submitted information — any additional information you choose to provide when communicating with us or using tools available on this website.
• Website usage information — basic analytics data such as pages visited, time spent on the site, browser type, device type, and general geographic location. This information is collected in aggregate and is not used to identify you personally.

We do not collect sensitive personal information such as financial account numbers, social insurance numbers, or health information through this website.

We use the personal information we collect for the following purposes:

• To respond to your inquiries and provide the information or services you have requested.
• To communicate with you as a prospective or existing client, including scheduling consultations and following up on your questions.
• To provide advisory, bookkeeping, financial, and business consulting services that you have engaged us to deliver.
• To improve the content, functionality, and user experience of this website.
• To comply with applicable legal and regulatory obligations.

RRL Business Solutions does not sell, rent, trade, or otherwise transfer your personal information to third parties for commercial purposes. Your information is used solely to respond to your inquiries and to provide the services you have requested or engaged us to deliver.

This website may use third-party services that collect or process information independently under their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with through this website.

This website may use cookies and similar technologies to improve your browsing experience and to collect aggregate usage data. Cookies are small text files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the website may not function properly if cookies are disabled.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to respond to your inquiry, to provide the services you have requested, or as required by applicable law. When personal information is no longer needed, we take reasonable steps to securely delete or anonymize it.

Under applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete personal information.
• Withdraw consent to the collection or use of your personal information, subject to legal or contractual restrictions.
• Ask questions about our privacy practices and how your information is handled.

To exercise any of these rights, please contact us using the information below.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of this website after any changes constitutes your acceptance of the updated policy.